These terms and conditions govern the relationship between the buyer and the seller in the area of sales of gardening supplies and related goods between FOOD FOR MOOD, S.R.O. (hereinafter referred to as "Seller") and its customers (hereinafter referred to as "Buyer").
The seller is Food for mood, s.r.o., with registered office at Štěpánská 540/7 120 00 Prague 2, ID No. 09094008, registered in the Commercial Register under No. C 330777/MSPH at Municipal Court in Prague, registered as a VAT payer with VAT number CZ09094008, engaged in the sale of clothing and clothing accessories. Contact details of the Seller are:
E-mail: saltyclothesforfamily@gmail.com
Tel: 725835346
Buyer means any person who, outside the scope of his business activity or, outside the scope of the independent exercise of his profession, enters into a contract with Seller or otherwise negotiates with him for the purpose of purchasing goods offered by the Seller.
At the commencement of legal negotiations, the Buyer shall only give the Seller his contact the data necessary for the smooth execution of the order, or the data he wants to have listed on the purchase documents.
Legal relations of the Seller with the Buyer not expressly regulated by these Terms and Conditions terms and conditions are governed by the relevant provisions of Act No. 89/2012 Coll., (Civil Code), Act No. 634/1992 Coll. on Consumer Protection, as well as legal regulations Related.
The buyer is aware that by purchasing the products offered in the commercial offer Seller, no rights to use the registered trademarks arise, trade names, company logos or patents of the Seller or other companies, unless the otherwise agreed in a specific case by a special contract.
II. Security and Information Protection
By concluding the contract, the Buyer confirms that the personal data provided by him are true and agrees that the data provided will be processed and stored by the Seller in in accordance with the Data Protection Act and the General Data Protection Regulation personal data (GDPR).
The Seller declares that all personal data of the Buyer will be used only for performance of the contract and will not otherwise be disclosed or made available to a third party; s except in situations relating to the distribution or payment of the ordered goods (communication of the name and delivery address).
You can read more about data protection in the document entitled How we protect your personal data, which is available on the Seller's website. III. Ordering
The Seller does not have a so-called brick-and-mortar store where the Buyer can buy the goods personally inspect and pick up. For the purpose of the offer of goods, the online shop is used, which is operated on the web address saltyclothes.cz, so it is available 24 hours daily, 7 days a week.
The Buyer buys the goods from the Seller at the price valid at the time of ordering. Purchase the price is always listed for the specific item in the online shop.
The cost of postage and packing is borne by the buyer according to the method chosen when ordering Goods. These costs are governed by the prices set out in Article X. of these Terms and Conditions conditions.
IV. Conclusion of the contract
The purchase contract is concluded on the basis of acceptance of the Seller's offer Buyers by ordering goods that are listed on the Internet Seller's website. The order can also be placed by phone.
Any contract concluded between the Seller and the Buyer may only be concluded in Czech language.
Acceptance of an offer with an amendment or deviation is not acceptance of the offer and does not give rise to a legal effects, even if the amendment or variation does not materially alter the terms of the Offers.
Acceptance of unsolicited performance by the Buyer does not constitute acceptance of the offer. V in the case of acceptance of unsolicited performance, the Buyer is obliged to notify the existence of this performance Inform the Seller.
Upon completion of the order, a confirmation will be sent to the Buyer electronically order (conclusion of the purchase contract). The Buyer's order remains stored with Seller.
The Buyer may correct any errors made in data entry prior to placing an order only until the order is shipped. After the order has been sent to the Seller, the Buyer may Inform the Seller of these errors via their contact details. These changes are legally binding for the Seller only if the Buyer confirm in writing that he/she is in agreement with them.
V. Withdrawal from the contract
In the event that the Buyer has collected the goods in a manner other than in person, i.e. when he has been the ordered goods are delivered by transport service, the withdrawal period is 14 days after delivery.
If the Buyer fulfils all the requirements for withdrawal from the consumer contract concluded by distance mode and if it decides to withdraw in the above-mentioned deadline, the following conditions must be met:
[Send a letter (preferably by e-mail to saltyclothesforfamily@gmail.com with the text: 'I ............. (name of the Buyer) have on DD.MM.YYYYY entered into Contract No. (order/invoice number) with Food for mood, s.r.o. V in relation to the provisions of Act No. 89/2012 Coll. on Consumer Contracts concluded by distance method, I hereby unilaterally withdraw from the above of the said contract, I demand a refund of the amount paid for the goods to account number: ...................../......... and declare that I meet all legal requirements for such withdrawal under the relevant legislation."]
In the case of a written letter, the Buyer is obliged to stamp the letter the relevant date and handwritten signature.
Goods shipped and delivered back to the Seller's address must be undamaged, complete (including accessories, instructions, etc.) and with a copy of the proof of purchase. In the event of failure to comply with any of the above requirements, the Seller shall have the right to refuse the returned goods or to reduce proportionately the amount for which the goods received back.
The possibility to withdraw from the contract does not apply to goods modified according to your wishes Buyer and other goods that cannot be returned to their original condition before purchase.
VI. Rights from defective performance
The Seller shall be liable to the Buyer for the fact that the goods on receipt are free from defects other than appropriate to the degree of use or wear and tear which the goods have in relation to their age and that at the time the buyer took possession of the goods:
the goods have the characteristics agreed between the parties and, in the absence of agreement, have such the features described by the Seller or expected by the Buyer with respect to the nature of the goods;
the goods are fit for the purpose stated by the Seller for their use or for which goods of this kind are usually used;
the goods in the appropriate quantity, measure or quality;
the goods meet the requirements of the legislation.
The Buyer is not entitled to the right of defective performance if the Buyer, before taking over the goods the buyer knew that the item had a defect, or if the buyer caused the defect.
The Buyer's right of defective performance is based on the defect that the goods have upon receipt Buyers. If the defect manifests itself within six (6) months of acceptance, it shall be deemed to have the goods were already defective upon receipt.
If the defective performance is a material breach of contract, i.e. a breach of which, if the Buyer knew before the purchase, the Buyer would not have made the purchase, the Buyer has the right:
to remedy the defect by supplying the missing item;
to remove the defect by repairing the item;
a reasonable discount on the purchase price;
to withdraw from the contract.
If the defect is removable, the Buyer may claim either repair or completion of it, what is missing, or a reasonable discount on the purchase price. If the defect cannot be remedied and cannot be use the goods properly, the Buyer may either withdraw from the contract or claim a reasonable discount on the purchase price.
If the defective performance is an insubstantial breach of contract, the Buyer has the right to have the defective performance removed defects, or a reasonable discount on the purchase price.
The Buyer shall inform the Seller of the right he has chosen to notify the defect or without without undue delay after notification of the defect. The Buyer cannot change the choice made without consent of the Seller. If the Buyer does not notify the defect without undue delay after the defect in the goods has occurred, he shall forfeit his right under the material breach of contract and may continue to exercise only the rights arising from a defect which is immaterial breach of contract.
The Buyer claims the rights from defective performance at the Seller personally at Zahradní 12, 150 00 Prague, or by letter to the same address or by electronic communication.
VII. Complaints
In the event of a claim within the warranty period, the Buyer may inform the Seller by one of the following options:
to the e-mail address saltyclothesforfamily@gmail.com
Complaints including defects will be settled without undue delay, within 30 days at the latest from the date of the claim.
The warranty period begins on the date of receipt of the goods by the Buyer. The warranty period is 24 months.
Each item is accompanied by a sales receipt and instructions for use. Acceptance of the goods the customer confirms his/her acceptance of the warranty and terms and conditions. If there is no the goods are collected in person, the moment when the goods are taken over from the carrier.
The claim for warranty does not apply to damage caused by:
mechanical damage to the goods,
by using the goods in conditions that do not correspond to their parameters to the parameters specified in the documentation,
improper handling, operation or neglect of the goods, normal wear and tear of the goods.
The out-of-court settlement of consumer disputes arising from a purchase contract is authorised to be carried out by Czech Trade Inspection Authority, ID No: 000 20 869, with registered office at Štěpánská 567/15, 120 00 Prague 2, internet address: coi.cz.
In the event that the dispute is not settled out of court, mutual disputes between Seller and Buyer general courts. Applicable law for dispute resolution in the case of the conclusion of a contract with a foreigner is exclusively Czech.
VIII. Information on goods
Information about the goods offered in the Seller's online store is only illustration and may differ in detail from the goods supplied.
In the online shop there are always current and valid prices of the offered goods including VAT. The price does not include shipping and handling.
IX. Payment Terms
Ordered goods can be paid for:
payment in cash upon delivery of the goods (cash is collected from the Buyer carrier),
by payment by bank transfer to the Seller's account upon completion of the order.
The goods remain the property of the Seller until full payment.
X. Terms of delivery
Shipping by transport service: The ordered goods will be shipped by the chosen transport service service. The carrier guarantees delivery anywhere in the Czech Republic within 48 hours. Price transport is governed by the carrier's price list current on the day of the order.
When buying goods over 1500,- CZK and delivery in the Czech Republic pays the shipping costs Seller.
The Buyer is obliged to take delivery of the goods upon delivery, except as provided in Article X. paragraph 5. these terms and conditions. If the Buyer does not take delivery of the goods, the Seller shall entitled to withdraw from the purchase contract.
If for reasons on the Buyer's side it is necessary to deliver the goods repeatedly or in another in a manner other than that specified in the order, the Buyer shall pay the costs of associated with the repeated delivery of goods, as well as costs associated with otherwise delivery.
When taking over the goods from the carrier, the Buyer is obliged to check the integrity of the packaging the goods and notify the carrier of any defects. Goods with obviously damaged packaging are not The buyer is obliged to take over from the carrier.
By signing the delivery note, the buyer confirms that the shipment of goods met all terms and conditions and for any subsequent claim for breach of packaging shipments will be disregarded.
Other rights and obligations in the carriage of goods may be regulated in the relevant the carrier's terms of delivery.
XII. Final Provisions
These terms and conditions form an integral part of any contract concluded between Seller and Buyer with effect from [1.1.2020.]
The current terms and conditions are available on the website Seller.
The Seller reserves the right to change these terms and conditions without prior Warning.
